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Order

How do I change or cancel my order?

As we aim to place your orders as quickly as possible and once orders move into our shipping process, there's a limited period of time before your order is fully processed that it may not be possible to make a change. If you need to change or cancel your order, please contact us immediately sending an e-mail to team@mybeachyside.com submitting a request for a change or cancellation. 

What payment methods do you accept?

We accept Visa, MasterCard, Discover, American Express, and PayPal. All prices on our website are in US dollars, and we are not able to accept foreign currency, checks, or money orders.

What if my order is declined?

If an order is attempted, but cannot be processed due to being declined or due to fraud services protection, we recommend contacting your bank to make sure those funds are not held since the order did not finalize on our end.

Shipping

How can I track my shipment?

Once your order is completed successfully, you will receive an e-mail with a tracking number for your shipment. You will be able to track your package's status according to your selected speed of delivery on USPS or FedEX shipping.

How much does internationally shipping cost?

International shipping is calculated based on a number of factors including the desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country. International shipping will be calculated  during the checkout based on the items you are purchasing and your shipping destination. 

Returns

Return Policy

We hope that you are pleased with your new My Beachy Side order. If, for any reason, you are not fully satisfied with the purchase at mybeachyside.com, you can return unworn and non-sale items within 15 days of receipt for a full refund or exchange.

As we offer free shipping for our orders, our customers are responsible for return shipping. Please include the order sheet in your return, if you do not have it, please include a note with your name and order number.

You may send any items that meet these conditions back to us at:

My Beachy Side

General Delivery

11 E Woods Path

Sagaponack, NY 11962

Please Note:

  • Items must be returned to us unused with all tags still attached. Returns that do not meet our policy will be sent back to you.
  • We do not accept returns after the 15 days period.
  • Due to hygiene reasons, swimwear and earrings are NOT eligible for return.
  • Final Sale items are NOT eligible for return.

Product Care

What are the care instructions for hand-crocheted products?

Due to the delicate nature of hand-crocheted products, we recommend hand washing only for most of our garments. After hand washing, rinse the item thoroughly in cool water. Never twist or wring out. Lay the item flat to air dry. It is not a good idea to hang a knitted item to dry because items can stretch considerably when wet. Make sure to check the care instructions label on your garments.

What are the care instructions for barefoot sandals?

Due to the delicate nature of hand-crocheted products, we recommend hand washing only for our barefoot sandals. After hand washing, rinse the item thoroughly in cool water. Never twist or wring out. Lay the item flat to air or sun dry.

How do I wear my barefoot sandals?

Our beautiful one-size-fits-all barefoot sandals can be worn as more than just a sandal! If you wish to wear it on your foot simply place the loop around your second toe and pull the two laces around your ankle. Finish around your ankle with a bow or take the longer lace and loop through the shorter one. Select styles such as “Hopi Sun” that can also be worn as a choker necklace or armband. You will also receive our adorable hand knit pouches to keep your barefoot sandals safe when you're on the go. Enjoy your unique beach-chic look with your barefoot sandals!

Wholesale

How to become one of our wholesale customers?

Thank you for showing your interest in My Beachy Side. Please reach us at team@mybeachyside.com to submit your request including your company name, contact information, website, tax id and reseller id. Please note that the minimum order is $2000. 

We appreciate your business and will get back to you as soon as possible.

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